Frequently Asked Questions
How much do you charge for delivery?
We currently offer Free Delivery on all orders within Lagos while nationwide starts from ₦1,500 depending on your location.
Do you accept Pay on Delivery?
Unfortunately, we had to stop this method of payment for all orders.
All customers would be required to pay for their orders before they can be delivered.
Do you accept Bank Transfer?
Yes, we accept Bank Transfer on all orders from all locations. However, you would be required to make the transfer within 24hours of order placement to prevent order cancellation.
Your order will be shipped as soon as we receive the funds.
When will I get my Order?
Our standard delivery time is 1 - 3 working days within Lagos while other states in Nigeria is usually within 3 - 5 working days.
Can you deliver to me outside Lagos?
Yes, we deliver products to customers anywhere in Nigeria within 1 - 5 Working Days.
Can my order be delivered to my office?
Yes, Your package can be delivered to any address that is most convenient for you.
To make this possible, just enter your preferred address as your delivery address before placing your order.
What if I am not available at the time of delivery?
If you are unavailable to receive your item, a re-delivery will be scheduled.
Please kindly update us about your availability for proper re-scheduling.
I haven’t got my order. What can I do?
If you haven’t received your items at the estimated time, kindly contact us by sending an email (stating your order number) to: firstname.lastname@example.org.
This will enable us provide you with adequate updates on the status of your order.
Do you sell Testers?
No, we don't sell testers. Testers are are primarily meant for the counter in a physical store.
Are your products original or imitations?
All products are 100% original, authentic name brands. We do not sell knockoffs or imitations.